Privacy Policy
At uk-eastbourne.uk, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with applicable laws and regulations. Your trust is important to us, and we ensure your information is managed with the utmost care.
Data We Collect
- Information You Provide
- Personal information you provide when creating an account, making a booking, or signing up for our newsletter.
- Transaction/Financial Information
- Financial details related to your bookings, including the services you ordered and payment method, but we do not store full credit card information.
- Communications
- Data you share when contacting us for support or feedback.
- Automatically Collected Data (Usage Data)
- Automatically collected data through cookies and other tracking technologies, such as IP address, browser type, and device information.
How We Use Your Information
- To provide and maintain our services, such as processing bookings and managing accounts.
- To respond to customer support inquiries and provide assistance.
- To personalize user experience through tailored recommendations.
- To conduct research and development for improving our services.
- To send you marketing communications that may be of interest, with your consent.
Information Sharing (Disclosure)
- Service Providers: We share your data with service providers, such as payment processors, IT support, and analytics firms, to facilitate our services.
- Business Partners: We may share your information with business partners for co-branded services or promotions.
- Legal Reasons: We may disclose your information to comply with legal obligations, protect our rights, or ensure safety.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, such as maintaining accounting records.
Your Data Rights
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Object: You have the right to object to processing based on legitimate interests.
- Right to Opt-Out: You can opt out of marketing communications at any time.
Security Measures
We implement comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, access controls, and regular security assessments.
Changes to This Policy
This Privacy Policy may be updated from time to time. When we make changes to this policy, we will notify you by posting the new policy on our website and updating the 'Effective Date'. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or require further information, please contact us through the support form on our website.